WHITE ELM PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase from our store, we collect personal information like your name, address, and email. Additionally, we gather your IP address to help us understand your browser and operating system. We may collect and share data with our marketing partners, but only with your explicit consent.

For users located in the European Union (EU), we comply with the General Data Protection Regulation (GDPR), including rights for data access, portability, and deletion. We may transfer your data outside the EU only with appropriate safeguards, such as Standard Contractual Clauses or other mechanisms approved under the GDPR.

SECTION 2 - CONSUMER RIGHTS (TDPSA, GDPR, CCPA/CPRA)

You have the following rights:
- Right to Access: You may request to view or obtain a copy of the data we hold about you.
- Right to Correct/Rectify: You can correct or update your personal information.
- Right to Delete: You may request that we delete any data we have collected.
- Right to Data Portability (GDPR): For EU residents, you can request that your data be transferred to another service provider.
- Right to Opt-Out of Data Sales (CCPA/CPRA): California residents may opt out of the sale of their personal data. We provide a "Do Not Sell My Info" link to exercise this right. *WE DO NOT SELL YOUR PERSONAL INFORMATION*
- Right to Restrict Processing of Sensitive Information (CPRA): You can request that we limit the processing of sensitive personal data.

To exercise any of these rights, contact us at support@whiteelm.com. We will respond to requests within 45 days, with a possible 45-day extension if necessary.

SECTION 3 - CONSENT

When you provide personal information for a transaction, we imply your consent for that specific purpose. For secondary purposes, like marketing, we will ask for your explicit consent. Under GDPR, your consent must be clear and affirmative.

You may withdraw consent at any time by contacting us at support@whiteelm.com or mailing us at:
White Elm, LLC
7696 183A Toll Road Unit 1E, Leander, TX 78641

SECTION 4 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service. For California residents, we comply with CCPA requirements regarding data disclosure.

SECTION 5 - SHOPIFY

Our store is hosted by Shopify, which stores your data on a secure server. Payment details are processed securely through PCI-DSS compliant systems.

SECTION 6 - THIRD-PARTY SERVICES

We only work with third parties who adhere to privacy regulations such as GDPR, CCPA, CPRA, and TDPSA. For international transfers of your data, we ensure they meet relevant cross-border data transfer requirements.

SECTION 7 - SECURITY

We protect your personal information using industry-standard practices, such as SSL and AES-256 encryption. However, no method of internet transmission is 100% secure, but we comply with PCI-DSS standards and GDPR security principles.

SECTION 8 - DATA RETENTION AND MINIMIZATION

We only collect the minimum personal information necessary and retain it only for as long as required by law or our operational needs. Data is securely deleted when no longer needed.

SECTION 9 - COOKIES

We use cookies to improve your experience on our website. You can choose to opt-out of cookies at any time through your browser settings.

SECTION 10 - CHILDREN’S PRIVACY (COPPA)

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe we have collected data from a minor, please contact us to remove the information.

SECTION 11 - BREACH NOTIFICATION (TDPSA, GDPR)

In the event of a data breach, we will notify you and the appropriate authorities (such as the Texas Attorney General for TDPSA or the Data Protection Authority for GDPR) if required by law. If more than 250 Texas residents are affected, we will notify the Texas Attorney General within 60 days of discovering the breach.

SECTION 12 - AGE OF CONSENT

By using this site, you confirm that you are the age of majority in your state or country of residence.

SECTION 13 - CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy at any time. Changes will take effect immediately upon posting.

For questions or to exercise your rights, contact our Privacy Compliance Officer at support@whiteelm.com or by mail:
White Elm, LLC
7696 183A Toll Road Unit 1E, Leander, TX 78641