I couldn’t edit my last review I just made (maybe because I’m on mobile) but I mentioned a defect in my bag and the white elm team replied faster than I could have dreamed! They assisted me with my order without me even asking and I am so grateful! They really back the quality of their bags and make sure you have a great experience. I already loved the bag, it’s perfect for my lifestyle, but now I seriously love the company. Thank you Laura at White Elm! ❤️
We are so glad you are enjoying your bag! The tear is not common in our bags and must have been loose stitching from a manufacturing defect. We will be sending you a replacement bag tomorrow! Thank you for letting us fix this issue for you!
*Update* I'm glad to hear you're happy with our service Brianne! Thank you so much for updating your review!
This crossbody clutch has more room than I anticipated when I received it. I was so amazed by the space and the quality of the bag. I was replacing an old handbag that I had because the clasp on it broke and would not stay closed and was beyond repair.
I also ordered the wallet and liked the convenience of that as well. Ordering was easy and everything arrived very quickly. I am considering a purchase of the Gemini bag and the makeup bag. Thank you for the wonderful service and product.
I absolutely love this bag!! It’s bigger than I thought and my Starla wallet fits perfectly. This is exactly what I was looking for!
I love all my bags, but, Just like all the other bags- even empty they weight too much.
It’s the perfect size and I love it!!!